We deliver faster ticket times for the service desk, while improving the quality of the service for their customers. Our team integrates AI solutions with service desk best practices, and ITSM experience. We will show you how to avoid the customer frustrations with AI, while delivering the expedient outcomes everybody wants.
Faster Responses. Better Service.
AI Solutions for your Tickets
45 Minutes to Learn your Industry’s AI Solutions
AI & Service Desk Consultancy
Ben Scavuzzo
Ben knows how to get your service desk caught up to the cutting edge. With 7 Years of ITSM consulting experience, 12 years of Management, and more than 20 years of front line support; Ben has helped dozens of service desks with millions of tickets. After the explosion of AI capabilities in customer service, Ben founded Ticket Closer AI. Combing experience, the solutions database, and best practices; Ben can find AI solutions that fit your context. Whether you are new to AI, or have a sophisticated technical setup; Ben will guide you towards the next steps in you AI transformation.
AI Roadmap Service:
- Interview 5 people with the same job title
- Break down their workload into tasks
- Identify what tasks AI should resolve
- Show you how to automate those tasks
- Deliver a clear AI roadmap with timelines for management with instructions for your team
Our Implementation Philosophy
We want to teach your team how to build, maintain, and iterate on your AI use cases. We have the templates ready, and we can show your team how to quickly implement and modify these solutions yourself. We will help you find the best tools for your situation, show you how to apply it, and give your team a roadmap on what they can achieve over the next 18 months.
Want to learn more?
Chat with our AI assistant by clicking the blue agent in the circle in the bottom right hand corner of this page.